UPA Tennessee


Medical Staff Office & Privileges

UPA teams with the hospital to provide administrative and support services to the Medical Staff.

The Medical Staff Office is a liaison between medical staff clinicians and hospital administration. Managed by University Physicians’ Association, Inc., the Medical Staff Office supports the medical staff by the coordination of the clinical privileges and credentialing process; and sustaining the medical staff officers, medical staff committees and committee chairs in fulfillment of their responsibilities. The Medical Staff abides by the Medical Staff Bylaws, Rules and Regulations, and Policies.

‚ÄčThe Medical Staff Office provides new provider onboarding assistance for the hospital.

  • One location for all credentialing needs.
  • Application for privileges are obtained via a request through the Medical Staff Office.

"Credentialing is the essence for quality patient care and provider payment." -Kerrie Harless, VP, Credentialing & Physician Services

UPA proudly partners with UT Medical Center for medical staff administrative and hospital committee coordination.


The Medical Staff Office


Kerrie Harless

VP Credentialing & Physician Services

Office: 865-305-9765


2121 Medical Center Way

Suite 100

Knoxville, TN 37920

Kerrie Harless has over 20 years of healthcare experience working with both hospitals and managed care companies in credentialing, performance improvement and provider relations. She holds a Bachelor of Science in Health Education from East Tennessee State University. Kerrie currently oversees the full credentialing process of over 1000 providers at University of Tennessee Medical Center that hold hospital privileges. She manages the coordination and levels of support for those activities between UPA and the hospital as they relate to its Bylaws, Rules and Regulations, The Joint Commission, NCQA and all physician committee structures.