9000 Executive Park Dr., #C200
Knoxville, TN 37923 865.670.6700
UPA Co-Employee Services

"I have been very blessed to be part of a company that truly cares about their team members."

-Cindy Havens, CPB, Director of Client Success, Celebrating 31 years with UPA in 2025

Human Resources, Payroll & Benefit Solutions

Helping Clients Achieve a Competitive Advantage.

UPA is a registered and licensed PEO in the state of Tennessee. We maintain certification in Human Resources and provide knowledgeable staff to assist in all areas of human resources, payroll and benefits.
Pictured in March 2025 are UPA team members on location for a sponsor celebration. Departments that are represented are Revenue Cycle, Human Resources, Compliance, Administration, Medical Staff Office, and Managed Care.

Payroll

  • Web-based HR Management Software.
  • Federal, state and local tax filing on our clients' behalf.
  • Training for client payroll.
  • Monitoring and implementation of DOL Wage and Hour Division changes in legislation.

HR

  • Recruit assistance.
  • Online boarding.
  • Conducts orientation.
  • Facilitates online annual review of compliance materials.
  • Administers and tracks FMLA.

Benefits

  • Administers and provides benefit plans.
  • Ensures compliance with regulations including ACA.
  • Provides team members with support on benefit related questions.
  • Access to EAP 24/7.
  • Provides retirement planning advice through a third-party financial service.

Handling sensitive issues in any practice is time consuming.

UPA teams with the physician practice to equip you with a cost-effective solution to the management of human resources, benefits and payroll.

Many of these issues are complex and time sensitive. Most practices do not have the luxury of human resource departments to assist with these necessities. It is imperative to maintain current, accurate knowledge to keep up with the rules, insurance, payroll and overall benefit management.

UPA does not interfere with your team members rather we extend professional support in handling tough legal questions and guidance concerning workplace regulations that can frequently change. Our services provide you the freedom to concentrate on your business.