Pay Your Physician Bill Simple, Secure, Available 24/7 Our online bill pay feature is a more convenient and secure way for you to take care of your bills while saving you time and money. Secured Online Payments Items Needed: Patient's First Name Patient's Last Name Patient's Date of Birth Other Payment Option: Dial by Phone Call: 1-865-670-6199 Toll-Free: 1-877-738-2925 Our Customer Service Representatives are available Monday through Friday 8:30 a.m. to 5:00 p.m. EST Email: upacsr@utmck.edu